About the Role:

Are you passionate about real estate, customer service, and keeping things organized? We’re looking for a Portfolio Manager who thrives in a fast-paced environment and enjoys building strong relationships with property owners, tenants, and vendors. In this vital role, you’ll oversee the day-to-day operations of a residential property portfolio and ensure each property is performing at its best.

What You'll Do:

• Be the go-to contact for property owners, answering questions about statements, ledgers, late fees, violations, and more
• Conduct regular check-in calls with owners to provide updates on their properties
• Oversee rent collection, evictions, renewals, move-ins and move-outs, and delinquency follow-ups
• Negotiate lease terms and ensure timely lease renewals
• Ensure compliance with Section 8, HUD, and HOA regulations, including proper notice postings
• Inspect new construction units and create punch lists for completion before leasing
• Verify vacated units are fully ready to be leased again
• Coordinate with internal teams (Construction, Maintenance, Turnover, Warranty) and external vendors to resolve open work orders
• File and track insurance claims as needed in coordination with Maintenance
• Maintain property records and produce reports as needed
• Support the company with additional duties as assigned

What We're Looking For:

• Property management experience preferred
• Familiarity with Property Ware or similar platforms is a plus
• Strong customer service mindset and professionalism
• Highly organized, detail-oriented, and capable of prioritizing multiple tasks
• Excellent written and verbal communication skills
• Confident with Microsoft Office (Word, Excel, Outlook)
• Reliable personal transportation, valid driver’s license, and up-to-date insurance
• High school diploma or equivalent (some college a plus)
• Ability to maintain a high standard of attendance and punctuality

Key Skills for Success:

• Strong problem-solving and critical thinking
• Ability to communicate clearly and professionally with various stakeholders
• Comfort with handling confidential information
• Ability to work independently while staying aligned with company processes
• A team-player attitude and a proactive approach

Why Join Us?

• Join a growing, supportive team in a dynamic property management environment
• Make a real impact by helping improve communities and drive property performance
• Enjoy a fast-paced, engaging work environment where no two days are the same

#ZIPDH

BGSF is an Equal Opportunity Employer. We are committed to providing equal opportunities for employment to all qualified people, regardless of race, color, national origin, religion, sex, age, disability status, veteran status, genetic information, or any other characteristic protected by applicable federal, state, or local law.